Customer Consultations

Lakefront Utilities Inc. (LUI) is currently working on their Cost of Service application to the Ontario Energy Board which will form LUI’s rates, capital projects, investments, etc. for the next 5 years. As part of the application process, LUI is engaging different groups of customers to discuss the application and its possible impacts, as well as to hear their feedback about priorities and concerns in regards to their electric services. These conversations help to ensure that LUI’s application aligns with their customers’ expectations and needs.

Due to the pandemic, Lakefront is hosting several group consultations via Zoom virtual meetings:

  • Low Income Customers – Monday, March 1, 2021 @ 10:30am
  • Environmental Interest Groups – Tuesday, March 2, 2021 @ 10:30am
  • Senior Customers – Wednesday, March 3, 2021 @ 10:30am
  • Commercial Businesses – Thursday, March 4, 2021 @ 10:30am
  • Industrial Businesses – Friday, March 5, 2021 @ 10:30am
  • Shareholders – Closed Meeting

While Lakefront Utilities has contacted customers representing these various groups to attend the consultations, LUI is extending the invitation to their broader customer base should a customer be interested in participating in any of these consultations. The number of participants is limited to encourage active conversation. Anyone interested in participating is asked to email asmith@lusi.on.ca

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